Terms and Conditions

Welcome to securecheckout.eknowid.com. In using this website and the services offered, you have read and agreed to the following terms and conditions, which together with our Privacy Practices govern eKnowID’s relationship with you. Your use of any information or materials on this website is entirely at your own risk, for which we will not be held liable. It will be your responsibility to ensure that any products, services or information available through this website meet your specific requirements.

The terms “eKnowID,” “us,” “we,” or “our” refers to the owner of this website whose registered office is 200 S. Wacker Drive, 15th Fl, Chicago, IL 60606. The term “you” or “customer” refers to the viewer of our website and receiver of services.

Purpose of eKnowID

The purpose of eKnowID is to provide customers with a general understanding of issues relating to background investigations and not to provide specific legal advice. eKnowID is not a law firm and this website will not provide any legal advice. A great deal of care has been taken to provide accurate and current information; the ideas, general principles and conclusions presented on eKnowID may differ depending on local, state and federal laws and regulations and case law precedent, because the law is constantly evolving. It varies from jurisdiction to jurisdiction and is subject to varying interpretations. Therefore, customers are urged to consult professional legal counsel in his or her state regarding the application of any law discussed on this website.


eKnowID holds customer and viewer confidentiality in the highest regard. We do not collect information via the web to share with other programs, agencies or businesses. When customers provide us with personal information, it will be held in confidence. eKnowID will not sell, rent, share and/or assign the personal information customers provide nor the background information acquired through the investigation with anyone. No customer information will be shared for promotional and/or marketing use unless by customer request. eKnowID may use the customers’ personal information to contact them to acquire additional information needed in the investigation process or to discuss products and services that may interest the customer. However, if you would prefer not to be contacted in the future regarding products and services you may opt-out.

Termination of Agreements and Refunds Policy

eKnowID offers a money back guarantee. See FAQs.

Copyright and Other Notices

This website contains material which is owned by or licensed to eKnowID. This material includes, but is not limited to, the logo, design, layout, appearance and graphics. Reproduction is prohibited other than in accordance with federal intellectual property laws.

All trademarks reproduced in this website, which are not the property of, or licensed to us, are acknowledged on the website.

Links to this website from another website or document without the prior written consent of eKnowID is prohibited.


eKnowID uses multiple modes of communication with its customers. Most commonly, we will use or e-mail. Upon registering, you will be notified via e-mail with a receipt of your purchase. When you investigation is completed, you will also be e-mailed. In the event that an eKnowID Investigator needs additional information, they may contact you via telephone or e-mail.

Disclaimers and Warranties

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, eKnowID excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the company’s literature.

eKnowID excludes all liability for damages arising out of or in connection with your use of this website. eKnowID includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things, or you have advised eKnowID of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

However, eKnowID does not exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Notification of Changes

eKnowID reserves the right to change the terms and conditions and the content of the website at any time without notice. Your continued use of the website and services signifies acceptance of these terms. Changes to our Privacy Practices will be announced on our home page. You are therefore advised to re-read to assure continued agreement. A continued usage of this website and services signifies agreement to the amended terms of the Privacy Policy.

Consent to Arbitration and Governing Law

It is understood that any dispute as to the use of and services provided by this website shall be determined by submission to arbitration as provided by state and federal law and not by lawsuit, except as state and federal law provides for judicial review of arbitration proceedings. These terms and conditions shall be governed by and construed in accordance with the laws of the state of Illinois, as they apply to agreements made and solely performed therein. Disputes arising hereunder shall be exclusively subject to the jurisdiction of the state courts of Illinois.


Each term and condition of this agreement shall be valid and enforceable to the fullest extent permitted by law. Any invalid, illegal or unenforceable term or condition shall be deemed replaced by a term and condition that is valid and enforceable and that comes closest to expressing the intention of the invalid, illegal or unenforceable term or condition.