At eKnowID, we place priority on respecting and protecting the privacy of our customers’ personal information. Our most important asset is our relationship with you. We want you to feel comfortable and confident when using our products and services and with entrusting your personal and background information to us. We do not sell or rent your information to anyone, and we do not share your personal information with anyone outside of eKnowID.com for promotional and/or marketing use. We do not make your background information available to anyone, including anyone at eKnowID.com for any marketing purpose.

We protect your personal and background information

We work to protect your personal information and background information from loss, misuse or unauthorized alteration by using industry-recognized security safeguards, coupled with carefully developed security procedures and practices. We also use both internal and external resources to review our security procedures. Whenever we prompt you to transmit sensitive information, such as personal information or credit card information, we support the encryption of your information as it is transmitted to us. Our employees and agents are trained and required to safeguard your information.

We tell you how we use your personal information

When we ask you for personal information, we will tell you, or it will be clear from the site, what information is required to fulfill your request and how we will use it. For example, if you order a product or register for a service from us, we will ask you for your name and contact information such as, mailing address, phone number and e-mail address.

In order to help you monitor the accuracy of your background check records, we need to collect sufficient information for us to conduct a background check for you. For this reason, we need to collect birth date and social security number information. We provide your personal or background information to third parties upon your specific request.

In addition to responding to your requests and providing products and services to you, we may use your contact information to tell you about products or services we think might interest you or to invite you to participate in a product or service-related survey. Because of the financial nature of our business, our Web sites are not designed to appeal to children under the age of 18. We do not knowingly request or receive any information from minors.

We tell you about our relationships with third parties

We have limited relationships with third parties to assist us in servicing you, such as fulfilling customer orders or providing other services. These service providers are limited by contract to appropriate use and handling of your personal and background information, and prohibit those third parties from using any of your personal or background check criminal record information for purposes unrelated to the product or service for which they’ve been contracted.

Vendors are required to maintain the confidentiality of and safeguard the information we provide to them. Additionally, we have business partners who provide services, some of which are co-branded. Partner services and sites are clearly identified. When you request any of these products or services, you are permitting us to provide your personal information to the partner to fulfill your request.

We may disclose your personal information in limited circumstances where we believe in good faith that the disclosure is required under the law, or to protect you or others. For example, we may be required to cooperate with regulators or law enforcement action, or comply with discovery in civil litigation, such as a court order, subpoena or search warrants. Finally, we may disclose personal information as part of an actual or contemplated purchase, transfer or sale of services or assets (e.g., in the event that substantially all of our assets are acquired by another party, customer information may be one of the transferred assets).

We tell you how we use Web technology

Like most websites, we use technology, such as cookies, that allow us to make your visit to our websites easier by recognizing you when you return and help to provide you with a customized experience.

We give you access, choice and control

eKnowID does not sell or rent your personal or background information to anyone. We do not share your personal information with anyone outside of eKnowID.com for promotional and/or marketing use unless you specifically ask . We may use your personal information to contact you about other products and services that may interest you. However, if you don't want us to contact you in the future, you can tell us your contact preferences when you provide the personal information. You may review the personal information we have collected regarding you at any time by accessing your profile or contacting us at 1-888 -SIX CHEC (749-2432).

If you need to make any changes or corrections or to request that we remove your information please contact us at the address listed below. We will try to complete your request as promptly as reasonably possible. We reserve the right to request documentation from you to support any changes to the information.

International users

This site is operated from the United States. By providing information to us through the site, you are consenting to the transfer of that information to be processed and used in accordance with the terms of this Privacy Policy.

Notification of changes and acceptance of the Privacy Policy

By using our website, you signify your agreement to the terms of our Privacy Policy. We may change this policy from time to time. In this event, any such changes will be posted on this page, so that we may keep you informed of our practices. We will also highlight the link to our Privacy Policy from our home page when there is a change. We recommend you consult this page frequently in order to be aware of our latest policy. Your continued use of our Web site shall constitute your acceptance of such revised Privacy Policy.

Contact us

This site is owned and operated by eKnowID. If you have any questions or suggestions with respect to this policy, or if you wish to ask us contact us for any reason as provided above simply click on Contact Us.